Student Advisors

International Student Advisors are available to help you with issues or challenges that you're facing.

Advisors can help all currently enrolled students experiencing a personal or financial issue affecting their studies. If you have yet to commence your program, please contact the International Admissions Office.

Please note: If you are receiving a scholarship from your home government (e.g. MARA, SACM, Omani Government) or an Australia Awards scholarship, please contact us to arrange an appointment with a specialty advisor.

Before you make an appointment

Try searching on the AskADEL database for answers to common enquiries here, such as:

Can I extend my Confirmation of Enrolment (CoE)?
Where can I look for work in Australia while I am studying?
Can I undertake distance or cross-institutional study?

AskADEL

Make a general, one-on-one appointment (30 mins) with an International Student Advisor to discuss any complex questions or personal issues. Appointments are face-to-face, via Zoom or phone If you need a longer time to discuss your situation, you can make another appointment during your meeting with an Advisor.

Examples of appointment topics:

Tuition fee issues or financial hardship
Discontinuation of studies or leave of absence
Study management assistance
Accommodation issues (e.g. early lease termination)
Employment issues or complaints
Grant support letters (e.g. Walter Dorothy Duncan Trust)
Exclusion appeals or Show Cause
Academic integrity issues
Grievances or misconduct issues
Mental health issues
Sexual harassment
Reporting and recovering from scams

Book a general appointment

In an emergency

In a life-threatening emergency in Australia, call 000 for police, ambulance, and firefighters.

If you have a non-life-threatening emergency that you need to discuss with an Advisor, please contact us to arrange emergency support or visit Ask Adelaide.

For on-campus emergencies, contact University of Adelaide Security (8313 5444).

Out-of-hours support is also available on the University Crisis Line. You can call on 1300 167 654 (in Australia only) or text 0488 884 197 (from anywhere in the world), 5 pm - 9 am on weekdays; 24 hours on weekends and public holidays.

Other emergency out-of-hours support services: